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Insights for your business

Explore industry data, insights, and trends from our team of experts

Fuel and convenience

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Retailer survey: Cautious optimism spurs greater focus on growth

Retailer survey: Cautious optimism spurs greater focus on growth

The Upside Team

November 18, 2024

Tracking retail fuel trends: October 2024

Tracking retail fuel trends: October 2024

Dr. Thomas Weinandy

Dr. Thomas Weinandy

November 14, 2024

Variable pricing strategies and consumer perceptions

Variable pricing strategies and consumer perceptions

Dr. Thomas Weinandy

Dr. Thomas Weinandy

November 5, 2024

Podcast: Upside talks ‘uncommitted customers’ with Supermarket News

Podcast: Upside talks ‘uncommitted customers’ with Supermarket News

The Upside Team

November 4, 2024

Customer loyalty programs and their impacts on buying behavior

Customer loyalty programs and their impacts on buying behavior

Dr. Thomas Weinandy

Dr. Thomas Weinandy

October 28, 2024

Grocery shopping in 2024: Consumer spending trends and what’s next

Grocery shopping in 2024: Consumer spending trends and what’s next

The Upside Team

October 28, 2024

Our takeaways from Groceryshop 2024

Our takeaways from Groceryshop 2024

The Upside Team

October 22, 2024

Our takeaways from NACS 2024

Our takeaways from NACS 2024

The Upside Team

October 22, 2024

Q&A with GetGo: How this retailer turns uncommitted customers into loyal customers

Q&A with GetGo: How this retailer turns uncommitted customers into loyal customers

Sam Berkovitz

Sam Berkovitz

October 21, 2024

Q&A with Giant Eagle: How this grocer earns more loyalty from uncommitted customers

Q&A with Giant Eagle: How this grocer earns more loyalty from uncommitted customers

Tyler Renaghan

Tyler Renaghan

October 21, 2024

Inflation-adjusted sales: What your revenue numbers aren’t telling you

Inflation-adjusted sales: What your revenue numbers aren’t telling you

Dr. Thomas Weinandy

Dr. Thomas Weinandy

October 15, 2024

Tracking retail fuel trends: September 2024

Tracking retail fuel trends: September 2024

Dr. Thomas Weinandy

Dr. Thomas Weinandy

October 10, 2024

Consumer price sensitivity: Why cross-shopping is more prevalent than ever

Consumer price sensitivity: Why cross-shopping is more prevalent than ever

Dr. Thomas Weinandy

Dr. Thomas Weinandy

October 8, 2024

How Upside's strategic partnerships drive growth for retailers

How Upside's strategic partnerships drive growth for retailers

Kevin Hart

Kevin Hart

October 3, 2024

Consumer economic sentiment in 2024: Inflation has cooled, but shoppers are still wary

Consumer economic sentiment in 2024: Inflation has cooled, but shoppers are still wary

Dr. Thomas Weinandy

Dr. Thomas Weinandy

September 27, 2024

Consumer spending trends in 2024 and the rise of the uncommitted consumer

Consumer spending trends in 2024 and the rise of the uncommitted consumer

Dr. Thomas Weinandy

Dr. Thomas Weinandy

September 18, 2024

Dynamic pricing vs. personalized promotions: Mutual benefit makes all the difference

Dynamic pricing vs. personalized promotions: Mutual benefit makes all the difference

Alex Kinnier

Alex Kinnier

Consumer c-store demand: Even as top-line revenue rises, other metrics tell a different story

Consumer c-store demand: Even as top-line revenue rises, other metrics tell a different story

Dr. Thomas Weinandy

Dr. Thomas Weinandy

With more fees and higher prices, who's really to blame?

With more fees and higher prices, who's really to blame?

Kevin Hart

Kevin Hart

What to do with Upside in low-margin fuel environments

What to do with Upside in low-margin fuel environments

Allison Baker

Allison Baker

Navigating thin margins in fuel and avoiding the 'vicious cycle' of cost-cutting

Navigating thin margins in fuel and avoiding the 'vicious cycle' of cost-cutting

David Poulnot

David Poulnot

C-store revenue is up, but what about demand?

C-store revenue is up, but what about demand?

The Upside Team

Bridging the gap between loyalty membership and loyal behavior

Bridging the gap between loyalty membership and loyal behavior

The Upside Team

Consumers are spreading around their grocery trips. So what?

Consumers are spreading around their grocery trips. So what?

The Upside Team

How mobile apps can turn gas station visitors into c-store shoppers

How mobile apps can turn gas station visitors into c-store shoppers

David Poulnot

David Poulnot

Fuel promotions that change customer behavior at the pump

Fuel promotions that change customer behavior at the pump

David Poulnot

David Poulnot

February 29, 2024

Going Beyond Loyalty, Part I: Loyalty membership does not spell loyal behavior for shoppers

Going Beyond Loyalty, Part I: Loyalty membership does not spell loyal behavior for shoppers

The Upside Team

February 22, 2024

Retailer survey: Costs remain top-of-mind even as inflation cools

Retailer survey: Costs remain top-of-mind even as inflation cools

The Upside Team

February 5, 2024

How far will your restaurant customers travel?

How far will your restaurant customers travel?

Dr. Thomas Weinandy

Dr. Thomas Weinandy

January 12, 2024

What's the risk of closing your restaurant early?

What's the risk of closing your restaurant early?

Dr. Thomas Weinandy

Dr. Thomas Weinandy

January 11, 2024

Upside’s dashboard sets a new standard for performance insights. Here’s why.

Upside’s dashboard sets a new standard for performance insights. Here’s why.

Wayne Lin

Wayne Lin

January 10, 2024

Introducing your new Upside Dashboard

Introducing your new Upside Dashboard

The Upside Team

January 10, 2024

2023 Year in Review

2023 Year in Review

The Upside Team

January 9, 2024

Diners travel farther for cash back

Diners travel farther for cash back

The Upside Team

January 8, 2024

How grocery loyalty programs stack up against the "Big Five"

How grocery loyalty programs stack up against the "Big Five"

Dr. Thomas Weinandy

Dr. Thomas Weinandy

January 5, 2024

Grocery shoppers travel farther for cash back

Grocery shoppers travel farther for cash back

The Upside Team

November 30, 2023

Food bar comeback: How hot bars and salad bars can make up for rising costs

Food bar comeback: How hot bars and salad bars can make up for rising costs

The Upside Team

November 20, 2023

How far will your grocery customers travel?

How far will your grocery customers travel?

Dr. Thomas Weinandy

Dr. Thomas Weinandy

November 15, 2023

Cost-passing is backfiring for full-service restaurant owners

Cost-passing is backfiring for full-service restaurant owners

Dr. Thomas Weinandy

Dr. Thomas Weinandy

November 14, 2023

FCES 2023 panel summary: “Embracing AI without Killing Your Budget”

FCES 2023 panel summary: “Embracing AI without Killing Your Budget”

The Upside Team

October 10, 2023

Upside Report: How grocery retailers can thrive amid economic uncertainties

Upside Report: How grocery retailers can thrive amid economic uncertainties

The Upside Team

August 23, 2023

Unveiling consumer spending, saving, and rewards preferences

Unveiling consumer spending, saving, and rewards preferences

The Upside Team

Upside's $1 billion milestone: Transforming physical commerce

Upside's $1 billion milestone: Transforming physical commerce

The Upside Team

Leveraging consumer psychology with effective promotions

Leveraging consumer psychology with effective promotions

The Upside Team

Consumer behavior at the pump this summer

Consumer behavior at the pump this summer

Dr. Thomas Weinandy

Dr. Thomas Weinandy

Personalization vs. segmentation: How to build customer loyalty in grocery

Personalization vs. segmentation: How to build customer loyalty in grocery

Tyler Renaghan

Tyler Renaghan

Boosting restaurant profits: A guide to the best tech stack

Boosting restaurant profits: A guide to the best tech stack

The Upside Team

Thriving in a declining market: Strategies for growing your fuel business

Thriving in a declining market: Strategies for growing your fuel business

The Upside Team

Boosting c-store sales at your station through gas promotions

Boosting c-store sales at your station through gas promotions

The Upside Team

Where return on ad spend falls short

Where return on ad spend falls short

The Upside Team

February 23, 2023

How local and regional grocers can stay competitive in the age of mergers and acquisitions

How local and regional grocers can stay competitive in the age of mergers and acquisitions

Tyler Renaghan

Tyler Renaghan

February 21, 2023

How capacity utilization will help you hire grocery store staff

How capacity utilization will help you hire grocery store staff

The Upside Team

February 16, 2023

Segmentation is now. Personalization is the future.

Segmentation is now. Personalization is the future.

The Upside Team

February 9, 2023

Retail strategies in times of economic uncertainty: Cut costs or reinvest?

Retail strategies in times of economic uncertainty: Cut costs or reinvest?

The Upside Team

February 2, 2023

How can high gas station prices help restaurants and grocers increase sales?

How can high gas station prices help restaurants and grocers increase sales?

The Upside Team

January 26, 2023

Think like a fuel customer: How each decision affects your profitability

Think like a fuel customer: How each decision affects your profitability

The Upside Team

January 20, 2023

Why measuring capacity utilization is essential for grocers

Why measuring capacity utilization is essential for grocers

Tyler Renaghan

Tyler Renaghan

December 13, 2022

How marketplaces unlock new sales potential for retailers

How marketplaces unlock new sales potential for retailers

Alex Kinnier

Alex Kinnier

November 17, 2022

Discounting has drawbacks: How to change customer behavior without sacrificing profit

Discounting has drawbacks: How to change customer behavior without sacrificing profit

The Upside Team

September 27, 2022

How to calculate capacity utilization, according to Upside experts

How to calculate capacity utilization, according to Upside experts

The Upside Team

September 6, 2022

The anatomy of a transaction

The anatomy of a transaction

Alex Kinnier

Alex Kinnier

August 31, 2022

The restaurant labor shortage: How to grow while short staffed

The restaurant labor shortage: How to grow while short staffed

The Upside Team

August 25, 2022

Why fuel retailers need a customer reach strategy for digital-first consumers

Why fuel retailers need a customer reach strategy for digital-first consumers

The Upside Team

August 24, 2022

Beyond customer loyalty programs: Digital marketplaces and new revenue

Beyond customer loyalty programs: Digital marketplaces and new revenue

The Upside Team

August 23, 2022

The new drivers of restaurant profit, explained

The new drivers of restaurant profit, explained

The Upside Team

August 22, 2022

Why measuring capacity utilization is essential for fuel retailers

Why measuring capacity utilization is essential for fuel retailers

Alex Kinnier

Alex Kinnier

August 18, 2022

How Upside helps fuel retailers as inflation rises

How Upside helps fuel retailers as inflation rises

The Upside Team

Everyone hurts at the pump, even gas stations

Everyone hurts at the pump, even gas stations

Alex Kinnier

Alex Kinnier

Upside for restaurants: A powerful and easy solution – Is it too good to be true?

Upside for restaurants: A powerful and easy solution – Is it too good to be true?

The Upside Team

How does a business join Upside?

How does a business join Upside?

The Upside Team

Are your programs performing? Seeing past expected fuel volume fluctuations

Are your programs performing? Seeing past expected fuel volume fluctuations

The Upside Team

What’s keeping grocery operators up at night?

What’s keeping grocery operators up at night?

The Upside Team

Prices are rising, but retailers aren’t the bad guys

Prices are rising, but retailers aren’t the bad guys

The Upside Team

Creating profitable grocery experiences: The future of Upside for grocery

Creating profitable grocery experiences: The future of Upside for grocery

The Upside Team

The ultimate guide to customer experience for restaurants

The ultimate guide to customer experience for restaurants

The Upside Team

Personalized customer experience: How industry leaders create loyal customers

Personalized customer experience: How industry leaders create loyal customers

The Upside Team

Gas prices are skyrocketing: Here’s everything you need to know

Gas prices are skyrocketing: Here’s everything you need to know

The Upside Team

Brick and mortar retail is making a comeback

Brick and mortar retail is making a comeback

The Upside Team

Creating profitable restaurant experiences: The future of Upside for restaurants

Creating profitable restaurant experiences: The future of Upside for restaurants

The Upside Team

February 28, 2022

How to improve customer experience in a restaurant

How to improve customer experience in a restaurant

The Upside Team

February 22, 2022

Why does the restaurant customer experience matter?

Why does the restaurant customer experience matter?

The Upside Team

February 16, 2022

The dish on third-party delivery for restaurants

The dish on third-party delivery for restaurants

The Upside Team

February 14, 2022

Building the fuel retail business of the future

Building the fuel retail business of the future

The Upside Team

February 11, 2022

Driving foot traffic to your grocery store

Driving foot traffic to your grocery store

The Upside Team

February 3, 2022

Outmatch your competition: Fuel industry report

Outmatch your competition: Fuel industry report

The Upside Team

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